FAQ

DO I NEED ANOTHER WEB HOST?

Yes, when using our Self-Hosted Pro plan, ThriveTracker gives you full control over your redirect domain, your server performance, and its location, while keeping your data private to only you. If using any of our Cloud plans, there is no need for additional hosting, as your install will be hosted on our incredible AWS infrastructure.

WHY SHOULD I USE THE CLOUD PLAN?

Cloud hosted plans allow you to benefit from our cloud infrastructure with multiple access point all over the world and automated failovers. This results in faster redirect speeds and increased reliabilities.

IS THIS NEWBIE FRIENDLY?

Yes, it is incredibly user-friendly. ThriveTracker is the easiest to use tracking solution available, yet comes with advanced capabilities that exceeds any advanced marketer’s expectations. Did we mention we also offer the best service at the most affordable price?

HOW DO I SIGN UP?

You start with a 30-day free trial.

For the self-hosted plan, once you create an account with us, download the software included inside your account, and upload it onto your server to start the trial.

We don’t collect your credit card until you’ve determined ThriveTracker is the right product for you.

For our Cloud-hosted Service, please contact us directly and we will set up your Cloud install.

HOW DO I CANCEL SERVICE?

Canceling ThriveTracker is an easy and no-questions-asked process. It’s done online right from within your account.

IS THRIVETRACKER BETTER THAN OTHER SELF-HOSTED TRACKERS?

Without a doubt, yes. ThriveTracker is supported with more developers, has better automation features, can scale more, doesn’t slow down reporting, and is more pleasing to use than any other self-hosted tracker available.

HAVE MORE QUESTIONS?

Our support team is available 24/7 and usually responds in under an hour. You can use the Contact Form or submit a support ticket from within your account.